New York bills · 2025 Regular Session
New York A 10796
Prohibits state agency hotlines from relying exclusively on automated answering systems
- Introduced
- In committee
- Passed House
- Passed Senate
- To Governor
- Became law
Sponsors
- Charles Fall (Democratic)
Summary
Official abstract published by the New York legislature
Prohibits state agency hotlines from relying exclusively on automated answering systems; requires state agency hotlines to provide callers with a clear option to speak with a live representative.
Text versions
Roll-call votes
No recorded votes on this bill.
Actions
- Apr 1, 2026 · House
REFERRED TO GOVERNMENTAL OPERATIONS