New York bills · 2025 Regular Session
New York A 10236
Relates to enhanced customer service standards and compliance framework for utility customer assistance operations
- Introduced
- In committee
- Passed House
- Passed Senate
- To Governor
- Became law
Sponsors
- Catalina Cruz (Democratic)
Cosponsors (7)
- Albert A. Stirpe (Democratic)
- Michaelle C. Solages (Democratic)
- Phil Steck (Democratic)
- Joe DeStefano (Republican/Conservative)
- Demond Meeks (Democratic/Working Families)
- Rebecca Seawright (Democratic)
- Karines Reyes (Democratic)
Summary
Official abstract published by the New York legislature
Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.
Text versions
Roll-call votes
No recorded votes on this bill.
Actions
- Feb 12, 2026 · House
REFERRED TO ENERGY