Florida bills · 2026 Regular Session
Florida SB 1192
Customer Service Callback Queues
- Introduced
- In committee
- Passed Senate
- Passed House
- To Governor
- Became law
Sponsors
- Polsky (Democratic)
- Appropriations
Cosponsors (1)
- Arrington (Democratic)
Summary
Official abstract published by the Florida legislature· summary
Customer Service Callback Queues; Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.
Text versions
Roll-call votes
State vote data last updated Oct 15, 2026, 8:04 PM.
| Date | Vote | Result | Your legislators |
|---|---|---|---|
| Mar 2, 2026 Senate | Favorable with Committee Substitute | pass | Set your home in Florida to see |
| Feb 12, 2026 Senate | Favorable | pass | Set your home in Florida to see |
| Feb 2, 2026 Senate | Favorable | pass | Set your home in Florida to see |
Actions
- Mar 10, 2026 · Senate
Laid on Table, companion bill(s) passed, see HB 1031 (Ch. 2026-113) - Mar 10, 2026 · Senate
Substituted HB 1031 - Mar 10, 2026 · Senate
Read 2nd time - Mar 5, 2026 · Senate
Placed on Special Order Calendar, 03/10/26 - Mar 4, 2026 · Senate
CS by Appropriations read 1st time - Mar 4, 2026 · Senate
Placed on Calendar, on 2nd reading - Mar 4, 2026 · Senate
Pending reference review -under Rule 4.7(2) - (Committee Substitute) - Mar 2, 2026 · Senate
CS by- Appropriations; YEAS 16 NAYS 0 - Feb 25, 2026 · Senate
On Committee agenda-- Appropriations, 03/02/26, 12:00 pm, 110 Senate Building - Feb 12, 2026 · Senate
Now in Appropriations - Feb 12, 2026 · Senate
Favorable by Appropriations Committee on Transportation, Tourism, and Economic Development; YEAS 13 NAYS 0 - Feb 9, 2026 · Senate
On Committee agenda-- Appropriations Committee on Transportation, Tourism, and Economic Development, 02/12/26, 2:30 pm, 110 Senate Building - Feb 3, 2026 · Senate
Now in Appropriations Committee on Transportation, Tourism, and Economic Development - Feb 2, 2026 · Senate
Favorable by Governmental Oversight and Accountability; YEAS 9 NAYS 0 - Jan 28, 2026 · Senate
On Committee agenda-- Governmental Oversight and Accountability, 02/02/26, 3:30 pm, 110 Senate Building - Jan 13, 2026 · Senate
Introduced - Jan 12, 2026 · Senate
Referred to Governmental Oversight and Accountability; Appropriations Committee on Transportation, Tourism, and Economic Development; Appropriations - Jan 6, 2026 · Senate
Filed