119th Congress

S. 3170

Stuck On Hold Act

Introduced
In committee
Passed Senate
Passed House
To President
Became law

Sponsor: John Kennedy(R-LA)
Introduced: Nov 10, 2025
Policy area: Armed Forces and National Security
Committees: Senate Committee on Veterans' Affairs
Official text: Introduced in Senate · Congress.gov page

Cosponsors (1)

Original cosponsors (1)

Mark Kelly (D-AZ)

Summary

Summary by the Congressional Research Service· describes the “Introduced in Senate” version

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Roll-call votes

No recorded votes on this bill.

Actions

Apr 29, 2026 · Senate
Committee on Veterans' Affairs. Hearings held.
Nov 10, 2025 · Senate
Read twice and referred to the Committee on Veterans' Affairs.
Nov 10, 2025
Introduced in Senate