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119th Congress

H.R. 5992

Stuck On Hold Act

  1. Introduced
  2. In committee
  3. Passed House
  4. Passed Senate
  5. To President
  6. Became law
Sponsor
Ken Calvert(R-CA)
Introduced
Nov 10, 2025
Policy area
Armed Forces and National Security
Committees
House Committee on Veterans' Affairs
Official text
Introduced in House · Congress.gov page

Cosponsors (8)

Original cosponsors (5)

Added later (3)

Summary

Summary by the Congressional Research Service· describes the “Introduced in House” version

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Roll-call votes

No recorded votes on this bill.

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